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Store Manager in Albany, NY at TRUCKPRO

Date Posted: 11/17/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Albany, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/17/2018

Job Description

SUMMARY: 

This position will be responsible for managing the overall daily operations of the store with the prime purpose of increasing sales, gross margin, and overall profitability. Responsible for implementing succession planning, performance management and people development initiatives in the store.


PRIMARY DUTIES AND RESPONSIBILITIES:
  • Direct inside and outside sales staff while building and maintaining key customer relationships.
  • Responsible for developing and communicating financial and business performance and goals for store. 
  • Manage and coach associates by engaging with Human Resources Business Partner to assist with recruitment, talent management and development, organizational structure and planning, and employee relations issues.
  • Advise managers concerning issues related to store operations.
  • Manage outside sales staff to develop short-term and long-term sales forecast.
  • Ensure that all daily, weekly, and monthly financial requirements are completed as required; meet month-end close and cut off requirements.
  • Ensure all compliance, safety and vehicle policies are followed.
  • Implement all regional and corporate change initiatives such as the implementation of new systems, compensation plans, or other policies, practices, and procedures.
  • Remain current in knowledge of all product lines while maintaining and excellent vendor relationships.
  • Administer financial matters including inventory management, collection and disbursement of funds, etc.
  • Perform other duties as assigned.



EDUCATION:
  • A High School Diploma or equivalent. Associates’ or Bachelor’s degree in Business Management or related field is preferred. 



EXPERIENCE:
  • Five years of experience in operations or sales.
  • Heavy duty industry experience strongly preferred. 
  • Valid driver’s license with good driving record.
  • Ability to operate power industrial equipment (e.g. fork lifts, etc.) preferred. 

 
KEY COMPETENCIES:
  • Conflict Management: Able to understand each person or group’s perspective involved in conflict; utilize ground rules to set a productive climate; encourage open, honest and professional communication; increase conflict resolution interest and skill level of others. 
  • Decision Making: Able to consider others impacted by decisions and when appropriate involves them; decide on course of action based on what is right, not who is right; move forward with decisions without procrastination; demonstrate good judgment by making sound, informed decisions.
  • Delegation: Able to identify appropriate assignments to grow talents of others; clearly communicate reasons and expectations for the task; support and assist associate in successful completion of assignment; follow up with associate at appropriate points.
  • Developing & Motivating Others: Able to ensure others are well trained; provide feedback to others on a regular basis; invest appropriate time and resources in developing people; coach and mentor others to increase their contribution; able to inspire others to achieve; promote a “can do” attitude; exhibit a positive attitude. 
  • Organization and Planning: Able to develop and execute a plan for accomplishing work by organizing people, resources and tasks; determine what needs to be completed to achieve results by documenting all essential activities, timelines and milestones for success; leverage core activities over other work; maintain discipline to develop habit structure.
  • Customer/Client Focus: Able to accurately identify and share customer requirements; proactively surpass client expectations; view, prioritize and plan work through customer context and feedback; develop and maintain powerful customer relationships.
  • Technical Competencies:
    • Familiar with digital sales tools and CRM software.
    • Ability to read, analyze, interpret, and write general business and financial correspondence, reports, regulations and instructions. 
    • Proficiency with all Microsoft Office products, intermediate Excel skills desired.


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