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Service Manager in Baton Rouge, LA at TRUCKPRO

Date Posted: 7/18/2018

Job Snapshot

Job Description

SUMMARY:

TruckPro hasan opportunity for a Service Manager responsible for overseeing a singleservice operation. This position will beresponsible for planning, controlling, and directing the repair of medium toheavy duty trucks.

ESSENTIAL FUNCTIONS:

  • Identify and diagnose problems to drive solutions and alignment with culture, values and business needs.
  • Develop strategy to increase service business as to utilize all technicians efficiently.
  • Ensure customers are informed on completion times, services expenses, and possible changes. 
  • Facilitate effective management of production schedules.
  • Hire and lead technicians and supervisor.
  • Ensure compliance with environmental, health and safety requirements.
  • Oversee and participate in the development, implementation and maintenance of annual operating budgets, ensuring that operations are managed within established guidelines.
  • Monitor the daily production of shop to ensure that all production standards are met and consistent with pricing schedules.

    EDUCATION& CERTIFICATION:

    • High School Diploma orequivalent

    EXPERIENCE:

    • Five plus years of relevant service or shop services leadership experience.
    • Experience in the heavy duty or related industry preferred, but notrequired.

    SKILLS AND ABILITIES:

    • Demonstrated abilityto look at the root cause of issues/problems and provide solutions.
    • Excellent written and oral communication skills.
    • Proficiency with all Microsoft Office products.
    • Strong organizational, problem-solving, communication and analytical skills.
    • Proven ability to work independently and autonomously in a fast paced, dynamic environment.
    • Out-of-box thinker who can effectively use and improve existing business processes, systems & tools.



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